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TERMS & CONDITIONS

  1. Parties can be secured in advance with a completed booking form and a £50 non-refundable deposit (excluding schools that require 50% deposit). We cannot reserve unsecured dates or times.

  2. Booking fees are not refundable although we will willing carry them forward to a future date.

  3. The full balance is payable prior to the start of the party. Payment can be made by cash on the day of the party, or by PayPal, cheque or BACS but payments by these methods must clear before the party starts.

  4. By returning the booking form and paying the deposit you are entering a contract and will be liable to pay for the party in full. Should you wish to cancel the party you must give more than 48 hours notice.

  5. We ask you to estimate the number of children expected to attend the party on the booking form. Please let us know if these numbers change so we can ensure we have adequate supplies and sufficient Silly Scientists to cater for the party. We understand that it is difficult to confirm exact numbers and we will take it in our stride should a couple more turn up to the party.

  6. Adults are most welcome to enjoy our presentations but we would ask that a minimum of one adult is always present to assist with supervision.

  7. We require space for a fold-out table 2m long in a room large enough for all the children to sit down, with access to a sink with running water.

  8. Our registered address is 393 Dumbarton Road, Glasgow G11 6BE.

  9. Presenter identification, Disclosure Scotland, proof of public liability insurance are all available but must be requested two weeks before your party.

  10. We would ask that the person or persons organising the party inform us in advance of any allergies, or anything else they feel we should be aware of prior to the party.

  11. Our Privacy Policy is to collect only the information that you supply us on the booking form, the contact form or over the telephone. This information is never divulged to any third parties. It is used solely for informing you about our services and the performance of any event that you book.

  12. We reserve the right to publish any user submitted comments, images and feedback.

  13. We always do our best to ensure that dry-ice is delivered in time for our parties, however as we are dependent on third parties, over whom we have no control, we cannot guarantee or be financially responsible for late or non-deliveries! We will, of course, refund any such chargeable portion of your party.

  14. We operate a Money Back Guarantee policy. We hope this will never happen but if you are at all unhappy with the presentation or the presenter we would request you ask the Silly Scientist to stop within 30 minutes of starting, tell them that you are not happy and explain why. We will refund in full whatever you have paid us for the presentation as well as any costs paid to us for mileage.

  15. We want you to have as much fun as we do presenting our parties. If you have any concerns, please do not hesitate to contact us. If you should have any complaints, we will do our utmost to resolve them.

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